At this time, TrainWeb does not sell any items that would require service. If TrainWeb ever does offer such items, we will post warranty data and where to ship those items for servicing. If you need to contact the TrainWeb staff for any reason, please do not hesitate to send e-mail to: customerservice@trainweb.com, call 714-773-9393, or visit us at the Fullerton Santa Fe Depot, 124 E. Santa Fe Avenue, Fullerton, CA 92832. Use your web browser's BACK function to return to the previous page.