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Amtrak: News Release
November 18, 1999
PROVIDING SERVICE
FOR A SEAMLESS JOURNEY

Amtrak California's Pacific Surfliner corridor extends 347 miles, through 32 cities and six counties from San Diego to San Luis Obispo. There are 11 daily round-trips between San Diego-Los Angeles, with four daily round-trips continuing north to Santa Barbara, with one roundtrip extends to San Luis Obispo. In fiscal year 1999, ridership surpassed 1.5 million, making the corridor Amtrak's second busiest.

NEW SERVICE INITIATIVES

As part of its national customer service standards initiative, all of Amtrak's 24,000 employees are receiving extensive training to deliver higher more consistent service. From in-station and on-board service employees to the behind-the-scenes mechanics and reservation agents, Pacific Surfliner will deliver offer a new level of customer satisfaction.

Other changes planned as part of the new Pacific Surfliner service include new on-board menus featuring fresh local food selections and regional wines, new automated fare processing to replace current manual ticket collection, upgrades to the on-line reservation system and more Hertz rental car connections. New and refurbished passenger stations, funded in part by the state of California, will provide convenient connections to popular destinations along the route. All Pacific Surfliner trains will offer reserved Pacific Business Class service with complimentary beverages, snacks and daily newspapers.

POPULAR DESTINATIONS AND CONNECTIONS

BeachesTheme ParksPoints of Interest
San Luis ObispoDisneylandBurbank Airport
Grover BeachKnotts Berry FarmAnaheim Stadium
Santa BarbaraUniversal StudiosGetty Museum
CarpinteriaLegolandHearst Castle
VenturaWorld Famous San Diego ZooMission San Juan Capistrano
San ClementeSeaworldOld Town San Diego
Oceanside Balboa Park
Solana Beach  

COMMUNITIES AND CITIES SERVED

Paso Robles*Lompoc*Oxnard
ChatsworthCommerceSan Juan Capistrano
Atascadero*Solvang*Camarillo
Van NuysFullertonSan Clemente
San Luis ObispoGoleta*Thousand Oaks*
Burbank AirportAnaheimOceanside
Grover BeachSanta BarbaraMoorpark
GlendaleSanta AnaSolana Beach
Guadalupe*CarpinteriaSimi Valley
Los AngelesIrvineSan Diego
Santa Maria*Ventura 

*stations served by Amtrak Thruway Motorcoaches only


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